Frequently Asked Questions

What happens in case of bad weather?

Weather conditions in the mountains change frequently and rapidly.
It will be the responsibility of the guide to confirm the tour or not up to 30 minutes before the excursion.

What is the temperature in the mountains?

The temperature is generally 10° C degrees less than in the city of Catania.

Recommended equipment?

Trekking or gym shoes, windproof jacket, sunglasses, backpack, water.

Where will you pick me up?

The guide will pick you up from the hotel or B&B in Catania that you communicated during the booking process.

I am allergic to some foods, can I choose an alternative meal?

Yes, as long as it is communicated at least 24H before the tour

Can I see the lava?

Etna is an active volcano but volcanic episodes are not always present, therefore it is not always possible to see the lava.

Can I pay by card?

Yes, it is possible to make secure payments with any credit card through the PayPal circuit or it is possible to pay in cash.

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